Refund policy

Returns

We offer a 14-day return policy. If you're unhappy with your order, you can return it within 14 days of receiving it for a refund or exchange.

To be eligible for a return:

• Item must be unused and in original packaging

• You must provide proof of purchase

Refunds

Once we receive your return, we’ll inspect it and notify you of the approval. Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your product is damaged or incorrect, please email us a photo at support@fluffcy.com and we’ll replace or refund it.

Contact Us
Email: support@fluffcy.com